Welcome to the Watchmaker's Shop, where our Certified Watchmakers are dedicated to providing high quality maintenance and repair of fine timepieces. At the Watchmaker’s Shop, your timepiece will be handled only by a Certified Watchmaker, a practice that separates us from other service providers. Our goal is to provide world class service at a local level for a range of customer needs.
The Watchmaker's Shop is located in the historic Grove Arcade in downtown Asheville, NC. Our business has served the greater Western North Carolina area since 2010. In 2014 we opened a secure, insured, state of the art service center located near Biltmore Village. Our service center allows us to address all repair needs, from a simple cell replacement to complete overhauls of complicated mechanical timepieces. Our facility provides prompt, friendly customer service and professional repair for most watch brands. We are trained in the newest technologies and specialized tooling, which we continually update for an expanding list of watch companies. Our team of experienced Swiss-trained watchmakers are certified by the most elite programs and have received caliber specific training at Rolex, Omega, and Breitling training facilities. This ensures that your watch needs are met with the utmost standards and care. We offer very competitive turnaround times and take great pride in our low comeback percentage. Our company is fully insured with Jewelers Mutual Insurance.